BRILLO BUY LLC: Terms & Conditions – Let’s Grow Together! 🌱

Welcome to BRILLO BUY LLC! We’re so thrilled you’re here, browsing our collection of inspired interiors designed to make your pet’s life (and yours!) even brighter. Before you dive in, please take a moment to read through our Terms and Conditions. Think of this as a friendly guide to ensure we both have a fantastic experience. By using our website and purchasing our products, you’re agreeing to these terms. If you have any questions, don’t hesitate to reach out to our friendly support team. We’re here to help!

1. Agreement to Terms

By accessing or using the BRILLO BUY LLC website (brillobuy.us) and purchasing products from us, you agree to be bound by these Terms and Conditions (“Terms”). These Terms apply to all visitors, users, and others who access or use the Service. If you disagree with any part of the Terms, then you may not access the Service. We believe in transparency, and these terms are designed to protect both you and us.

2. Description of Service/Products

BRILLO BUY LLC (Inspired Interiors for Your Pet’s Best Life) is dedicated to providing high-quality, stylish, and functional home and garden products designed to enhance the well-being and happiness of your pets. Our product range includes:

  • Pet-friendly planters and garden décor
  • Indoor and outdoor pet houses
  • Stylish feeding stations and water bowls
  • Comfortable pet beds and lounging areas
  • Unique pet accessories and toys

We’re constantly adding new and exciting products, so be sure to check back often! We strive to provide accurate descriptions and images of our products. However, please note that colors may vary slightly due to differences in monitor settings.

3. Account Registration and Security

While you can browse our site without creating an account, registering allows you to save your favorite items, track your orders, and enjoy a faster checkout experience. If you choose to create an account, you’re responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized access to your account. We take your security seriously!

4. Product Information and Pricing

We make every effort to ensure that the information on our website is accurate and up-to-date. However, occasionally there may be errors in pricing or product descriptions. If we discover an error, we will correct it as soon as possible. We reserve the right to change prices and product availability without notice. We’ll always honor the price displayed at the time of your order confirmation. We believe in fair pricing and transparency!

5. Order Acceptance and Payment

Your order is an offer to purchase products from us. We reserve the right to accept or reject your order for any reason, including, but not limited to, product unavailability, errors in pricing, or suspicion of fraudulent activity. We accept the following payment methods:

  • Credit Cards (Visa, Mastercard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

Payment is due at the time of order placement. By placing an order, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your payment method for the total amount of your order (including shipping and taxes, if applicable).

6. Shipping and Delivery (USA Only) 🚚

We currently ship only within the United States. We’re working on expanding our shipping options in the future! Once your order is placed, we’ll process it within 1-2 business days. Delivery typically takes 3-5 business days after processing. Shipping costs are calculated at checkout based on the weight and destination of your order. You’ll receive a tracking number once your order has shipped so you can follow its journey to your doorstep. We partner with reliable carriers to ensure your order arrives safely and on time.

7. Returns and Refunds (30-Day Happiness Guarantee!) 💖

We want you to be absolutely thrilled with your BRILLO BUY LLC purchase! If, for any reason, you’re not completely satisfied, you can return your item(s) within 30 days of the delivery date for a full refund. We offer free returns! To initiate a return, please contact our customer support team at support@brillobuy.us. Items must be returned in their original condition and packaging. Once we receive your returned item(s), we’ll process your refund within 5-7 business days. We’re confident you’ll love our products, but we want you to shop with peace of mind.

8. Warranties and Disclaimers (1-Year Peace of Mind) ✅

BRILLO BUY LLC warrants that its products will be free from defects in materials and workmanship for a period of one (1) year from the date of purchase. This warranty applies to normal use and does not cover damage caused by misuse, abuse, accidents, or modifications. If a product is found to be defective during the warranty period, BRILLO BUY LLC will, at its option, repair or replace the product. To make a warranty claim, please contact our customer support team at support@brillobuy.us. This warranty is in lieu of all other warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Disclaimer: While we strive to provide safe and durable products, BRILLO BUY LLC is not responsible for any injury or damage caused by the use or misuse of its products. It is your responsibility to ensure that your pet uses our products safely and responsibly.

9. Limitation of Liability

To the fullest extent permitted by applicable law, BRILLO BUY LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the service; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our service; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service by any third party; (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the service; and/or (f) the defamatory, offensive, or illegal conduct of any third party. In no event shall Brillobuy’s aggregate liability to you for all claims relating to the service exceed the amount you paid to BRILLO BUY LLC for the products in question.

10. Intellectual Property Rights

All content on the BRILLO BUY LLC website, including, but not limited to, text, graphics, logos, images, and software, is the property of BRILLO BUY LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or modify any of our content without our prior written consent. We put a lot of love and creativity into our brand, and we appreciate you respecting our intellectual property.

11. User Conduct and Prohibited Uses

You agree to use the BRILLO BUY LLC website and services only for lawful purposes and in a manner that does not infringe the rights of others. You agree not to:

  • Use the website to transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable material.
  • Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
  • Interfere with or disrupt the operation of the website or the servers or networks used to make the website available.
  • Attempt to gain unauthorized access to any portion of the website or any other systems or networks connected to the website.
  • Use any robot, spider, scraper, or other automated means to access the website for any purpose without our express written permission.

12. Privacy and Data Protection

Your privacy is important to us! Please review our Privacy Policy to understand how we collect, use, and protect your personal information. We are committed to protecting your data and using it responsibly. We never sell your data to third parties. We use encryption and other security measures to protect your information from unauthorized access. By using our website and services, you consent to our collection, use, and disclosure of your personal information as described in our Privacy Policy.

13. Termination of Service

We may terminate or suspend your access to our website and services at any time, without notice, for any reason, including, but not limited to, violation of these Terms. You may also terminate your account at any time by contacting our customer support team. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of ELIZABETHTOWN, without regard to its conflict of law provisions. You agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in ELIZABETHTOWN, Kentucky, and you hereby consent to the jurisdiction of such courts.

15. Changes to Terms

We reserve the right to modify or update these Terms at any time, without prior notice. We’ll post any changes on our website, and the revised Terms will be effective immediately upon posting. Your continued use of the website and services after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically for any updates.

16. Contact Information

If you have any questions about these Terms or our services, please don’t hesitate to contact us:

  • Company: BRILLO BUY LLC (Inspired Interiors for Your Pet’s Best Life)
  • Founded: 2025
  • Address: 141 TOWNE DR, ELIZABETHTOWN, Kentucky 42701 United States
  • Phone: +1 (502) 888-8590
  • Email: support@brillobuy.us